A Designer's Journey: From Columbia Tower to Jim Pattison Acute Care Tower (2026)

Mary Chernoff, an esteemed interior designer, has dedicated her career to transforming healthcare spaces, with a special focus on the Royal Columbian Hospital in New Westminster, British Columbia. Her journey began with a chance encounter in the field, evolving into a lifelong passion. Chernoff's early projects, including the Columbia Tower at Royal Columbian Hospital, showcased her talent for creating functional and aesthetically pleasing environments within limited budgets and conservative parameters. Over the years, Chernoff has worked on various hospital projects across B.C. and beyond, but the Royal Columbian holds a special place in her heart.

Chernoff's approach to hospital design has evolved significantly over the last three decades. While infection control and functionality remain crucial, patient experience has taken center stage. The concept of biophilia, people's innate desire to connect with nature, has influenced her decisions. Chernoff ensures that hospital spaces incorporate natural elements, such as views and natural light, to enhance the patient experience. This shift in focus to patient well-being is evident in the new Jim Pattison Acute Care Tower, where every room has a window with a view, and materials and colors mimic natural elements.

One of the most remarkable aspects of the new tower is the main lobby, featuring high ceilings with wooden beams and concrete pillars adorned with Indigenous artwork. This attention to detail reflects Chernoff's commitment to incorporating cultural elements into her designs. The use of wipeable wall coverings that meet infection standards further showcases her dedication to creating a safe and welcoming environment.

Chernoff's career has also been marked by a shift in consultation practices. She emphasizes the importance of listening to the needs of hospital users, such as larger families requiring extra space and storage. Her designs now incorporate features like fold-out chairs and couches to accommodate these needs. Additionally, Chernoff has worked to improve HVAC systems to support practices like smudging, ensuring that patients and staff feel comfortable and respected.

Despite not starting her career with a clear vision, Chernoff has found her dream job in hospital interior design. Her work has not only improved the functionality and aesthetics of healthcare spaces but has also contributed to the well-being of patients and staff. As she reflects on her career, Chernoff can see the Royal Columbian Hospital, including both towers, from her balcony, a daily reminder of her impact on the community.

A Designer's Journey: From Columbia Tower to Jim Pattison Acute Care Tower (2026)
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